Day 3 June 3

Guide to Managing Maintaining Your PC (GMM) Chapter 3 Power Point

Assignment – Page 104 Thinking Critically
Assignment – Page 105 Project 3-1, 3-2
Assignment – Page 107 Project 3-3, 3-4, 3-5
Assignment – Page 108 Real Problem 3-1 Work sources (oDesk, Monster, etc.) – Find a job and report to the class.

The above assignments will be done in class.

Documentation-Trouble Tickets – try freshdesk.com

Interview Tech Support Person – Due 6/10/13

Questions to ask

Name
Business Name, e-mail
Description of services offered -hardware, software, mobile devices, screen repair
Describe a typical day.
Do you work weekends? Do you travel?
What are the biggest challenges in your job?
Why are you better than your competitors?
Do you ever work as part of a team? Describe
How do you document your daily tasks?
What resources do you use to solve problems?
What are the skills/abilities necessary to succeed in this job?
How do you keep up to date with changes in technology?
What attributes of the job do you most like?
What attributes of the job would you like to see changed? Why?
What attracted you to this job?
What personal qualities does your employer look for in this position?
What certifications/degrees do you have?

i teach tech 2.0